APN access explained
You can only make use of Afrihost mobile data via your APN if you make use of the MTN network.
Our APN (Access Point) is what determines that you are using Afrihost Mobile Data, and not data directly from MTN. Any device using an Afrihost SIM card (for example, our Mi-Fis) must be set to the Afrihost APN in order to use our data. If you are using an Afrihost SIM in another mobile device (such as an iPad) you will need to set the device to use our APN.
Add Afrihost Mobile Data to your MTN SIM. You can read our article on How to add Afrihost Mobile Data to an existing MTN SIM card.
If you are on any other mobile network (Vodacom, Cell C, etc.), you can easily port your number to Afrihost Mobile.
Porting to Afrihost Mobile. Want to move from another mobile network to Afrihost Mobile? Read our Porting to Afrihost Mobile article.
Axxess and Afrihost use the same system, which means that only one can be provisioned to a SIM at a time. If you want to use Afrihost Mobile Data you will first have to de-provision your Axxess APN.
Can I access the APN on my MTN SIM using my Afrihost Mobile Data Product that was signed up with an Afrihost SIM?
No, APN Access from an MTN SIM is a separate product, as data is specific to a SIM and number. Once we have provision data to an Afrihost SIM (which has a number, though you cannot call or SMS), that data will only be available when access by that number via the APN. If you already have an Afrihost SIM, you will need to sign up an new data product with your MTN number to use the APN from that number.
Sign up will require that you specifically indicate whether you will be using an Afrihost SIM or your MTN SIM to access your Mobile Data.
Once I’ve signed up, how long will it take for me to access my data?
It can take up to 72 hours for your SIM to be provisioned, but we will alert you when this has been completed by SMS or in your ClientZone.