Air Mobile

How to do a SIM Swap for a mobile SIM card

  1. Go to the ClientZone.
  2. Select the ‘Mobile’ tab.
  3. Select the mobile number that you want to do the SIM Swap on the right-hand side.
  4. Click the ‘SIM Swap’ button below.
  5. Select ‘Get a New SIM Card’.
  6. Complete the SIM Card details. Choose By Size, All SIM cards are breakable into the correct size and click ‘Next Step’.
  7. Select a delivery method - Select an existing delivery address, add a new address or collect from Afrihost.
  8. Delivery confirmation will pop up. Select Deliver or Collect my SIM card.

RICA is law. Don't forget every new SIM card must be RICA'd. You can read here on What you’ll need to RICA your SIM card.

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