- Go to the ClientZone.
- Select the ‘Mobile’ tab.
- Select the mobile number that you want to do the SIM Swap on the right-hand side.
- Click the ‘SIM Swap’ button below.
- Select ‘Get a New SIM Card’.
- Complete the SIM Card details. Choose By Size, All SIM cards are breakable into the correct size and click ‘Next Step’.
- Select a delivery method - Select an existing delivery address, add a new address or collect from Afrihost.
- Delivery confirmation will pop up. Select Deliver or Collect my SIM card.
How to do a SIM Swap for a mobile SIM card
RICA is law. Don't forget every new SIM card must be RICA'd. You can read here on What you’ll need to RICA your SIM card.