Afrihost is committed to giving the best service ever. Use the ‘Get Help’ dropdown at the top of our website to view all our available support platforms.
Afrihost Help Support Channels
You can get support at your fingertips with WhatsApp Help. Chat to our friendly support team directly via WhatsApp on your mobile or desktop.
WhatsApp is available Monday to Friday 07:00 - 20:00 and Saturday to Sunday 07:00 - 16:00.
Our Help Centre is here to assist with all things Afrihost in one place.
Some of the awesome features of the Help centre include Network Notices, to inform you about any outages we may be experiencing, Video Tutorials to help you get set up even faster and we have a included a Feedback and Ticket Submissions section to encourage any suggestions regarding the current article and to further assist, you can submit a help ticket through the Help Centre.
The Afrihost Answers site is dedicated to answering your questions, we also encourage you to answer questions and help others by contributing to this forum. Creating good ideas and effective solutions.
Submit a Ticket
Easily submit a support request via ClientZone. Read here for assistance on How to submit a support request
A ticket is a geek term for an email.
Want to talk to someone over the phone? No problem! Give us a call on our toll-free number 0800 011 000 and we will gladly assist you.
Available Monday to Friday 08:00-17:00.
Call Back Request
If you would prefer an agent to call you back submit a call me back request via ClientZone, and for even more convenience you can specify a time to receive the call back.
Call Me Back is only available Monday to Friday 08:00 - 19:00 weekdays and on weekends 10:00 - 14:00 Saturday and Sunday.