ClientZone

How to request a Call Me Back

Want us to call you back? You can submit a Call Me Back request in ClientZone or via our website and one of our support agents will contact you as soon as they can.

Submit a Call back request via ClientZone

  1. Log into ClientZone.
  2. Click on the ‘Support’ tab.
  3. Click on Request a Call Me Back.
  4. Enter your contact details, the product that you need help with and when we should contact you.
  5. Once done, click on the ‘Call Me Back’ button to submit your request.

Submit a Call back request via Afrihost.com

  1. Navigate to Afrihost.com
  2. Click on the ‘Afrihost’ tab from the menu at the top of the page.
  3. Under the Contact Us section, select ‘Afrihost Contact Details’.
  4. Scroll down the page and on the left-hand side, you will see the ‘Call me Back’ box.
  5. Enter your contact details, the query type and some information about your query.
  6. Once done, click on the ‘Call Me Back’ button to submit your request.

Please note: Call Me Back is only available Monday to Friday between 08:00 and 19:00 and between 10:00 and 14:00 on Saturday and Sunday.

Did you know? You can get support at your fingertips with WhatsApp Help or Live Chat. There's never been an easier way to get your questions answered. Chat to our friendly support team directly on your mobile or desktop. WhatsApp is available Monday to Friday 07:00 - 20:00 and Saturday to Sunday 07:00 - 16:00.

Still have questions? Contact us on any of the platforms below