How to reset your password

You can easily reset your ClientZone password if you forgot your login details.

Follow the steps below to reset your password.

  1. Go to the ClientZone login screen.
  2. Enter the email address that you use for your ClientZone account into the Username field.
  3. Click on the ‘Forgot Password’ button.
  4. We will send you an email with a link to reset your password.
  5. Once on the password reset page, enter and confirm you new password and click on ‘Reset My Password’.
  6. For added security, you will be asked to enter an One Time PIN (OTP). Your OTP will be SMS’d to the primary contact person of the account.
  7. Enter the OTP and click ‘Submit’. Your password will now be reset and you will be logged into your ClientZone account.

Make sure your account is secure. Remember to choose a password that will not be easily compromised. NEVER use your name followed by 123, or common words such as ‘password’. It’s also best to use a combination of small letters, CAPS, numbers and characters.

Still have questions? Contact us on any of the platforms below