Email

How to set up your mail in Microsoft Outlook

Follow the steps below to set up your Afrihost-hosted email address in Microsoft Outlook 2016 / 365.

Open account settings in Outlook

  • Open Outlook.
  • At the top of your window, click on ‘File’.
  • Select ‘Add Account’.
  • Then select ‘Account Settings’.

Enter your mail details

  • A Welcome to outlook box will appear, enter your email address.
  • Select Advanced options, then select ‘Let me set up my account manually’.
  • Click ‘Connect’.
  • Choose an account type – select IMAP (or POP)
  • Enter your Server Settings:

    IMAP or POP? Find out more on The difference between POP, IMAP & SMTP and which one to use in this article with detailed explainations on each.

    Incoming mail server settings:

    Server: Enter mail. (dot) before your domain name. eg: mail.domainname.co.za

    Port: 993 (or 110 for POP)

    Encryption method: SSL

    Require logon using Secure Password Authentication (SPA) is unticked.

    Outgoing mail server settings (SMTP):

    Server: Enter  mail. (dot) before your domain name. eg: mail.domainname.co.za

    Port: 587

    Encryption method: SSL

    Require logon using Secure Password Authentication (SPA) is unticked.

    • Click ‘Connect’.
    • Enter the password and tick save this password then Click ‘OK’.
    • Account Setup is complete.
    • Click ‘OK’.

    Server ports:

    • IMAP uses port 143, but with SSL secure encryption IMAP uses port 993.
    • POP uses port 110, but with SSL secure encryption POP uses port 995.
    • SMTP uses port 25, but with SSL secure encryption SMTP uses port 587.


    For more on Afrihost Internet Services settings, visit our Configuration Settings web page.

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