Email

How to set up your mail in Microsoft Outlook

Follow the steps below to set up your Afrihost-hosted email address in Microsoft Outlook 2016 / 365.

Open account settings in Outlook

  • Open Outlook.
  • At the top of your window, click on ‘File’.

      • Select ‘Add Account’.

        Enter your mail details

        • A Welcome to outlook box will appear, enter your email address.
        • Select ‘Advanced options’, then select ‘Let me set up my account manually’.
        • Click ‘Connect’.

        • Choose an account type –  IMAP or POP.
          We suggest you select IMAP.

        IMAP or POP? Find out more on The difference between POP, IMAP & SMTP and which one to use in this article with detailed explainations on each.

        • Enter the mailbox password.
        • Click ‘Connect’.

          • Enter your Server Settings if they have not already been detected automatically:

          Incoming mail server settings:

          Server: Enter mail. (dot) before your domain name. eg: mail.domainname.co.za

          Port: 993 (or 110 for POP)

          Encryption method: SSL

          Require logon using Secure Password Authentication (SPA) is unticked.

          Outgoing mail server settings (SMTP):

          Server: Enter  mail. (dot) before your domain name. eg: mail.domainname.co.za

          Port: 587

          Encryption method: SSL

          Require logon using Secure Password Authentication (SPA) is unticked.

          • Click ‘Connect’.
          • Enter the password and tick save this password then Click ‘OK’.

          Server ports:

          • IMAP uses port 143, but with SSL secure encryption IMAP uses port 993.
          • POP uses port 110, but with SSL secure encryption POP uses port 995.
          • SMTP uses port 25, but with SSL secure encryption SMTP uses port 587.


          For more on Afrihost Internet Services settings, visit our Configuration Settings web page.

            • Account Setup is complete.
            • Click ‘Done’.

            What is an SSL certificate? Read our Understanding SSL certificates article for more information.

            Still have questions? Contact us on any of the platforms below