Fibre Broadband

How to change your Fibre package

Follow the steps below to change to another Fibre package in ClientZone:

  1. Log into ClientZone.
  2. Click on the ‘Connectivity’ tab.
  3. Now select your Fibre package from the list on the right hand side.
  4. Click on the ‘Edit Package’ button.
  5. Select the package you want to change to in the New Product dropdown under the Change to Another Package section.
  6. Accept the terms and click on ‘Change Package’ to confirm your package change.

Please note. You can easily make package changes at any point before the 23rd of a month, thereafter our billing cycle is processing and we only allow changes again from the 1st.

Still have questions? Contact us on any of the platforms below