Fibre Broadband

How to sign up for Fibre via ClientZone

You can sign up for Afrihost Fibre in ClientZone, simply follow the steps below:

Follow the steps below to sign up in ClientZone:

  1. Go to ClientZone.
  2. Log in using your ClientZone credentials.
  3. Select the ‘Connectivity’ tab.
  4. Select ‘Sign up a New Connectivity Package’, on the bottom left hand side.
  5. Select ‘Fibre’.
  6. You will be asked to check fibre availability in your area, Select ‘Check if I can get Fibre’
  7. You will be taken to the Fibre Coverage Map.
  8. Enter the address where you would like Fibre to be installed, select from the drop-down options and press enter to search the map.
  9. Click on the ‘Check Fibre Availability’ button.
  10. Select your desired Fibre provider and package.
  11. Click ‘Next Step’.
  12. Complete the Fibre Line Location details for your installation. Under Order Type select ‘New Installation’. Click ‘Next Step’.
  13. Afrihost will supply you with a Wi-Fi router as part of your order. Select ‘Yes I need Wi-Fi’ or ‘No Thanks, I have my own’.
  14. If you selected ‘Yes I need Wi-Fi’ You’ll be asked to configure your new router. Once done, click on ‘Add Details’.
  15. Finally, you’ll be taken to your Shopping Cart. Click on ‘Checkout’ to complete the order.

    Address Tips. When signing up ensure the street address is correct. Give the address that can be found on your municipal bill. Especially if residing in an estate or complex. You can add your plot ERF number in the notes section if you know it and anything else that will help installers identify your property, for example: gate, house colour, objects outside to identify the property.

    Still have questions? Contact us on any of the platforms below