Fixed Wireless Internet

How to change your Fixed Wireless package

All Fixed Wireless packages can be upgraded or downgraded in ClientZone. Follow the steps below to change your Fixed Wireless package in ClientZone.

  1. Log into ClientZone.
  2. Click on the ‘Connectivity’ tab.
  3. Select your Fixed Wireless package.
  4. Click on the ‘Edit Package’ button.
  5. On the left hand side, under ‘Change to Another Package’, select the package that you want to change to.
  6. Remember to accept the Terms by clicking on the checkbox and click on ‘Change Package’ to confirm.

Please note. Package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade.

Still have questions? Contact us on any of the platforms below