Network Management

Peak and Non-Peak Times

Unfortunately we cannot give a clear indication on when our network peak and non-peak times are, because our network runs completely dynamically and adjusts according to the live needs of all users at a given time.

As example, for the majority of any normal day, you connection shouldn’t be subject to shaping - however, if a new operating system update comes out and suddenly thousands of people are downloading more than they usually do, our network will apply shaping to ensure users still have an overall favourable experience and nobody gets too much or too little.

Peak Times

At Peak Times, non-realtime services will be shaped on a sliding scale, with higher bandwidth users subject to more shaping more than low bandwidth users. Realtime services will continue at full speeds.

Non-Peak Times

Non-realtime traffic will generally not be shaped at all, and you will get the fastest speed your line and the network allows.

Shaping Examples. You can visit our Network Management page to see examples of how dynamic shaping works on our network.

Still have questions? Contact us on any of the platforms below