glow-desktop glow-mobile glow-tablet bg-header banner pattern banner pattern

# Get Sorted

shape-left

ADSL & VDSL

or browse the Help Centre by category

shape-right

How to cancel your DSL data package in ClientZone

Follow the steps below to cancel your DSL data service in ClientZone.

  1. Log into ClientZone.
  2. Click on the ‘Connectivity’ tab.
  3. Select the DSL package you want to change.
  4. Click on the ‘Edit Package’ button.
  5. Now click on the ‘Cancel this Service’ button.
  6. Complete the form and click on ‘Cancel this Service’ to confirm your cancellation.
Important: 

Any cancellations done before the 15th of the month will take effect at the end of that month.

Cancellations done after the 15th of the month will then only be effective from the end of the following month.

Services cannot be cancelled if there are any outstanding balances on the account. The account must be settled first.

Stay Connected. 

Still need internet? See if you have Fibre or LTE coverage in your area and we can keep you connected.

medium-image
How to cancel an Afrihost Data package
02:45

Afrihost Network Status

See the status of our broadband, mobile and hosting networks

For more details, visit our Network Status Page

ClientZone - just like magic

Manage products  .  Make payments  .  Check balances  .  Top up your account

Manage Products
Make Payments
Check Balances
Top Up your Account