or browse the Help Centre by category

Accounts
All account related queries.
ADSL and VDSL
DSL data, bundles and lines.
Air Mobile
Mobile Voice and Mobile Data.
ClientZone
Guides to everything ClientZone.
Afrihost Mobile App
How to use our mobile app.
Domains and Hosting
Domain and hosting queries.
Email
How to set up your email.
Fibre Broadband
Get help with our Fibre products.
Fixed Wireless Internet
LTE-Advanced Internet queries.
Hardware
Modems, routers & smart devices.
My Home Network
Tips and tricks for home WiFi
Network Management
Shaping, network prioritisation.
Other Products
Afrihost Plus+, Simfy and more.
Security
All security related queries.
VoIP
All Pure VoIP queries.

Popular Help Centre Topics

How to check Fibre coverage in your area
Fibre Broadband
How to configure the APN on your ZTE LTE Device
Fixed Wireless Internet
How to check for a network outage in your area
ADSL and VDSL
How to set up your Huawei WS5200 Fibre Router for a DHCP connection
Fibre Broadband
How to perform a speed test
ADSL and VDSL
How to change the ZTE LTE Device SSID & Wi-Fi password
Fixed Wireless Internet
​How to configure the APN on your Huawei 4G Router Lite LTE device
Fixed Wireless Internet
How to log into ClientZone
ClientZone
How to set up your extra router as a Wi-Fi repeater
Fibre Broadband
Still have questions? Contact us on any of the platforms below
Whatsapp Help
Help via WhatsApp on your mobile or desktop.
Community Answers
Guides, troubleshooting and video tutorials.
Afrihost Network Status
See the status of our Broadband, Mobile and Hosting networks. For more details, visit our Network Status Page.
ADSL and VDSL Fibre Broadband Mobile/Wireless Hosting Status General Notices
/assets/images/hero-clientzone@2x.png 2x
You're in Control with ClientZone
Manage Products • Make Payments • Check Balances • Top Up your Account
Download for Apple iOS Download for Android Visit ClientZone on the Web