Help Centre

Support
Help via Chat

WhatsApp Help

Help directly via WhatsApp on your mobile or desktop.

Help via Website

Afrihost Answers

Guides, troubleshooting and video tutorials.

Help via Email

Afrihost Support

Email our support team at support@afrihost.com

Submit a Ticket

Log a support request via ClientZone.

Help via Phone

Want to talk to someone over the phone? No problem! Give us a call on 011 612 7200 and we will gladly assist you. Mon-Fri 07:00-17:00

*Standard call rates. Free landline minutes do not apply.
Network Status
ClientZone
Afrihost.com

# Get Sorted

#GetSorted

or browse the Help Centre by category

Accounts ADSL & VDSL Air Mobile ClientZone Afrihost App Domains / Hosting Email Fibre Broadband Wireless Hardware My Home Network Afrihost Network Other Products Security VoIP

Popular Help Centre Topics

Still have questions?

Contact us on any of the platforms below

hero-questions

hero-questions

Afrihost Live Chat: Talk to our friendly online chat team.

Whatsapp - 071 883 5005: Chat directly on your mobile or desktop.

Afrihost Answers: Community driven support platform.

Afrihost Network Status

See the status of our broadband, mobile and hosting networks

For more details, visit our Network Status Page

Severe problems

ClientZone - just like magic

Manage products . Make payments . Check balances . Top up your account

Manage Products
Make Payments
Check Balances
Top Up your Account

hero-questions

hero-questions

Download for Apple iOS Download for Android ClientZone on the Web