Afrihost Help Centre

Help Centre

or browse the Help Centre by category

Accounts: All account related queries.

ADSL and VDSL: DSL data, bundles and lines.

Air Mobile: Mobile Voice and Mobile Data.

ClientZone: Guides to everything ClientZone.

Afrihost Mobile App: How to use our mobile app.

Domains and Hosting: Domain and hosting queries.

Email: How to set up your email.

Fibre Broadband: Get help with our Fibre products.

Fixed Wireless Internet: LTE-Advanced Internet queries.

Hardware: Modems, routers & smart devices.

My Home Network: Tips and tricks for home WiFi

Network Management: Shaping, network prioritisation.

Other Products: Afrihost Plus+, Simfy and more.

Security: All security related queries.

VoIP: All Pure VoIP queries.

Popular Help Centre Topics

How to check Fibre coverage in your area: Fibre Broadband

How to configure the APN on your ZTE LTE Device: Fixed Wireless Internet

How to set up your Fixed LTE Wireless Device and configure the APN: Fixed Wireless Internet

How to configure the APN on your Huawei 4G Router Lite LTE device: Fixed Wireless Internet

How to set up your Fibre router (All other providers): Fibre Broadband

How to check DSL coverage in your area: ADSL and VDSL

How to check for a network outage in your area: ADSL and VDSL

How to change the ZTE LTE Device SSID & Wi-Fi password: Fixed Wireless Internet

How to set up your mail in Microsoft Outlook: Email

Still have questions? Contact us on any of the platforms below

Whatsapp Help: Help via WhatsApp on your mobile or desktop.

Afrihost Live Chat: Talk to our friendly online chat team.

Community Answers: Guides, troubleshooting and video tutorials.