Help Centre

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Accounts: All account related queries.

ADSL and VDSL: DSL data, bundles and lines.

Afrihost Mobile: Mobile Voice and Mobile Data.

ClientZone: Guides to everything ClientZone.

ClientZone App: How to use our mobile app.

Domains and Hosting: Domain and hosting queries.

Email: How to set up your email.

Fibre Broadband: Get help with our Fibre products.

Fixed Wireless Internet: LTE-Advanced Internet queries.

Network Management: Shaping, network prioritisation.

Other Products: Afrihost Plus+, Simfy and more.

Security: All security related queries.

Popular Help Centre Topics

How to check Fibre coverage in your area: Fibre Broadband

How to set up your Fibre router (Openserve): Fibre Broadband

How to access Webmail: Email

How to change your Huawei E5330 Mi-Fi device SSID name and password: Afrihost Mobile

How to activate your Fibre after installation: Fibre Broadband

How to set up your Fibre router (All other providers): Fibre Broadband

How to set up your mail in Microsoft Outlook: Email

How to activate your Vumatel Fibre connection: Fibre Broadband

How to request a Call Me Back: ClientZone

Still have questions? Contact us on any of the platforms below

Whatsapp Help: Help via WhatsApp on your mobile or desktop.

Afrihost Live Chat: Talk to our friendly online chat team.

Community Answers: Guides, troubleshooting and video tutorials.