Help Centre

Hello. How can we help?

or browse the Help Centre by category

Accounts: All account related queries.

ADSL and VDSL: DSL data, bundles and lines.

Afrihost Mobile: Mobile Voice and Mobile Data.

ClientZone: Guides to everything ClientZone.

Domains and Hosting: Domain and hosting queries.

Email: How to set up your email.

Fibre Broadband: Get help with our Fibre products.

Fixed Wireless Internet: LTE-Advanced Internet queries.

Network Management: Shaping, network prioritisation.

Other Products: Afrihost Plus+, Simfy and more.

Security: All security related queries.

Popular Help Centre Topics

How to set up your Fibre router (Openserve): Fibre Broadband

How to access Webmail: Email

How to check Fibre coverage in your area: Fibre Broadband

How to set up your mail in Microsoft Outlook: Email

How to perform a speed test: ADSL and VDSL

How to check your available maximum line speed: ADSL and VDSL

How to request a Call Me Back: ClientZone

How to check DSL coverage in your area: ADSL and VDSL

How to transfer an existing domain to Afrihost: Domains and Hosting

Still have questions? Contact us on any of the platforms below

Whatsapp Help: Help via WhatsApp on your mobile or desktop.

Afrihost Live Chat: Talk to our friendly online chat team.

Community Answers: Guides, troubleshooting and video tutorials.