What to do if the domain transfer is prohibited

Transferring a domain to another Host is a multiple-step process. The transfer involves several checks and restrictions implemented by the current hosting provider (the ‘Host’) and the domain registrar. The goal of these checks is to ensure the security and legitimacy of the domain transfer and to prevent unauthorized or fraudulent transfers. You may experience the following restrictions while trying to transfer your domain:

• Time-linked restrictions.
• Registrar-linked restrictions.
• Authentication-linked restrictions.

If the domain is locked due to being registered or transferred within the last 60 days, you'll need to wait until this lock period expires before initiating another transfer request. Once the 60 days have passed, you can request a resubmission transfer from your support hosting team.

If you are trying to transfer the domain within the 3-day anniversary period after its expiration until the 6th day of the next month, the transfer will not be allowed. You should wait until after this period has passed to initiate the transfer process successfully. If you have questions or concerns about this, you can contact our hosting team for further assistance.

If there is an ongoing domain dispute involving the registrant, the transfer request may be denied until the dispute is resolved. In this case, you should get in touch with your hosting provider to understand the status of the dispute and seek guidance on how to proceed.

If the domain has already expired, it might not be eligible for immediate transfer. In some cases, registrars provide a grace period after expiration during which the domain can be renewed without additional charges. To address this situation, you should contact your hosting provider to discuss domain renewal options and then proceed with the transfer.

When transferring a domain, the registrar may require specific authentication steps to verify the ownership and authorization for the transfer. This could include obtaining an EPP (Extensible Provisioning Protocol) code from the current registrar, which is a unique code used to initiate the domain transfer.

If you encounter any domain transfer restrictions or face challenges during the process, you can always check the domain status and the reason for the unsuccessful transfer attempt on WHOIS. Additionally, you should not hesitate to contact your hosting provider's support team for assistance and guidance throughout the domain transfer process. They will be able to address specific issues and provide personalised solutions to help you successfully transfer your domain to the desired Internet service provider.