glow-desktop glow-mobile glow-tablet bg-header banner pattern banner pattern

# Get Sorted

shape-left

Air Mobile

or browse the Help Centre by category

shape-right

How to do a SIM Swap for a mobile SIM card

  1. Go to ClientZone.
  2. Select the ‘Mobile’ tab.
  3. Select the mobile number that you want to do the SIM Swap on the right-hand side.
  4. Click the ‘SIM Swap’ button below.
  5. Select ‘Get a New SIM Card’.
  6. Complete the SIM Card details. Choose By Size, All SIM cards are breakable into the correct size and click ‘Next Step’.
  7. Select a delivery method - Select an existing delivery address, add a new address or collect from Afrihost.
  8. Delivery confirmation will pop up. Select Deliver or Collect my SIM card.
RICA is law. 

Don't forget every new SIM card must be RICA'd. You can read here on What you’ll need to RICA your SIM card.

Afrihost Network Status

See the status of our broadband, mobile and hosting networks

For more details, visit our Network Status Page

ClientZone - just like magic

Manage products  .  Make payments  .  Check balances  .  Top up your account

Manage Products
Make Payments
Check Balances
Top Up your Account