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# Get Sorted



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How to train the email spam filter using cPanel

Follow the instructions below to train the spam filter
  • Go to your webmail. (example
  • Login using your email as the username and your email password.
  • Open any spam email.
  • Select ‘Export’ option from the menu found under ‘More’.
  • Log into cPanel.
  • Under the EMAIL section, select the 'Professional Spam Filter'.
  • Select ‘Train Messages’ button under the Incoming section.
  • Upload the spam email which you have downloaded to complete the process.
  • Select if the email is a 'Legitimate message' or 'Spam message'.
  • Click 'Continue'.
  • You have successfully trained the spam filter.
  • This can be repeated many times using different spam emails to optimise the spam filter.

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