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# Get Sorted



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How to update your contact preferences

You can update your contact information in ClientZone, simply follow the steps below.

Did you change your contact number? 

If you have changed your contact number and can't receive the OTP due to that, please read I can't receive my One Time Pin (OTP) because my phone number changed, for further assistance.

  • Click on the ‘My Account’ tab.
  • Under Preferences in the sidebar, click on ‘Contact Preferences’.
  • Urgent notices
    You can choose if you want to receive emails regarding important service-related updates, such as ADSL or Hosting outages.
  • Promotions and updates
    Whenever we have any exciting promotions on our products, we’ll notify you via email on your primary email address. You can also opt-out of our promotional emails by clicking on the ‘Never email me’ button.

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