Pure DSL Explained
We have discontinued new sales our DSL product. Existing DSL clients will continue to receive support. Switch to Pure Fibre or LTE for an alternative internet solution.
What you can expect with Pure DSL
- Uncapped internet
- Full-speed real-time services
- No usage threshold
- No voice line needed
Uncapped. Unshaped. Unthrottled. No usage thresholds.
Pure DSL is a truly pure uncapped experience. Uncapped, unshaped and unthrottled ADSL and VDSL connections with no usage thresholds. It is a premium performance product that will never change according to how much bandwidth you use. It will be uncapped and unshaped all the time. Pure DSL packages are NOT subject to our acceptable usage policy.
Frequently Asked Questions
What does Pure DSL mean?
Afrihost Pure DSL is a high-speed internet solution that makes DSL simple. Pure DSL offers an uncapped and unshaped internet experience, providing fast and reliable speeds without any throttling or shaping. This means you can enjoy seamless streaming, gaming and browsing without any interruptions.
What is ‘Naked’ DSL?
Naked DSL also is known as Pure Connect is a standard copper DSL line WITHOUT the voice portion of the telephone line. No need to pay for a telephone line that you do not use, only pay for your DSL data and DSL line.
Please note once you change from an older Afrihost DSL package to Pure DSL, you will NOT be able to change back.
If you would like to know How to cancel your DSL data package in ClientZone read our Help Centre article for further assistance.
Is the price of the DSL line included in the package price?
Yes, Pure DSL packages are bundled, so the price is for both your data and the line rental, all-inclusive.
Do I have to sign a contract to get Pure DSL?
Afrihost doesn’t believe in tying people into long-term commitments, which is why we offer a month-to-month service. No fixed-term contracts, No catches and No strings attached.
If you do not have an existing copper line installed at your premises, you will NOT be able to get Pure DSL. No new copper line installations will be done by Openserve.
If you would like to know How to set up an ADSL router connection read our Help Centre article for assistance.
What line speed packages can I get with Pure DSL?
Pure DSL offers packages with a download speed of up to 5Mbps, 10Mbps, 20Mbps and 40Mbps lines.
NOTE: 20Mbps and 40Mbps lines are considered VDSL lines and would require a VDSL router.
If you would like to know more about The difference between ADSL and VDSL, read this Help Centre article for more information.
Are Pure DSL line speeds guaranteed?
Pure DSL follows the same principle as any DSL product. DSL speeds, in general, are affected by the distance from the telephone exchange (This is the Telkom box in your area where the switches are kept).
Performance of the line is subject to contention. This means that data speeds and latency may be affected by factors outside of Afrihost’s control or demand for bandwidth at any given time.
Due to Openserve infrastructure restrictions, some line speeds may NOT be available in your area. You will need to check coverage to see which packages are available.
Can I share my DSL line details with a friend?
Unfortunately, Pure DSL does not allow for concurrent connections. Pure DSL is locked to one location and details cannot be shared.
Concurrent connection means having a different landline number connected to the same data package at the same time.
Can I still use my existing ADSL router with Pure DSL?
Yes, you can use your existing ADSL compatible router for 4Mbps and 10 Mbps line speeds. The 20Mbps and 40Mbps lines are classed as VDSL and will require a VDSL compatible router.
No copper telephone line? No problem. See if you have Fibre or LTE coverage in your area and we can keep you connected.
If you require assistance with How to cancel your DSL data package in ClientZone read our Help Centre article.
Will a cancellation fee apply?
Afrihost will not charge a cancellation fee when cancelling a legacy DSL package to sign up for Pure DSL.
PLEASE NOTE! Telkom may charge a fee depending on the contract or agreement you have with them.
Will I get an email account with my Pure DSL?
Afrihost will provide all Pure DSL sign-ups with their very own @afrihost.co.za email address.
With every @afrihost.co.za ADSL account, you get a 250MB mailbox which comes with up to one aliases.