Get Started with Afrihost Fibre
Choosing the Right Fibre Package
Getting Connected
- How to sign up for Afrihost Fibre via the microsite
- How to activate your Vumatel Fibre connection
- How to sign up for Fibre via the Order Form
- How to find your Vumatel Object / VT number
- How long will it take to get connected?
- How to activate a fibre line for Other providers
- How to activate your Fibre after installation
- How to log into a router
- How to activate your Openserve Fibre connection
- How to set up your Fibre router (All other providers)
- How to set up your Fibre router (Openserve)
Moving or Migrating your Fibre
Managing your Fibre account in ClientZone
Frequently Asked Questions
- Acceptable Use Policy
- I live in a complex, how do I get Fibre?
- How to change your router Wi-Fi password
- Fibre cancellation policy
- Before installation, consider the Fibre ONT/CPE box placement in your home
- What to do if damage to property occurs during Fibre installation
- Can I use your Fibre Packages for my business?
- Do I need a telephone line to use Fibre?
- Can I use my current DSL router for Fibre?
- What does it mean if my area is not live yet?
- I want to change from ADSL to Fibre and not get double billed, how do I avoid this?
- Is the price of the Fibre line included in the Afrihost Package price?
- Will Afrihost swap over my existing DSL connection to my new Fibre connection once the Fibre connection is up and running?
- Installation was scheduled but no one arrived
