Get Started with Afrihost Fibre
Choosing the Right Fibre Package
Getting Connected
Setup and Activation
- How to activate your Fibre after installation
- How to activate your Vumatel Fibre connection
- How to find your Vumatel Object / VT number
- How to activate a fibre line for Other providers
- How to activate your Openserve Fibre connection
- How to set up your Fibre router (All other providers)
- How to set up your Fibre router (Openserve)
- How to set up your Huawei WS5200 Fiber Router
- How to set up your extra router as a Wi-Fi repeater
Moving or Migrating your Fibre
Managing your Fibre account in ClientZone
Frequently Asked Questions
- How Vuma Reach payments work
- How to manage your PayFast payment details
- What is Wi-Fi and how to connect to a Wi-Fi network
- How to reactivate your Fibre line
- What is a Fibre ONT/ CPE and where should it be installed?
- How to change your routers Wi-Fi password
- Do I need a telephone line to use Fibre?
- Can I use my current DSL router for Fibre?
- I live in a complex, how do I get Fibre?
- Can I use your Fibre Packages for my business?
- What to do if damage to property occurs during Fibre installation
- What does it mean if my area is not live yet?
- Installation was scheduled but no one arrived
- Is the price of the Fibre line included in the Afrihost Package price?
- Will Afrihost swap over my existing DSL connection to my new Fibre connection once the Fibre connection is up and running?
- What are the Fibre installation and activation costs
- I want to change from ADSL to Fibre, how do I avoid getting double billed?
- Do I have to sign a contract to get Afrihost?
- Delivery and costs
Troubleshooting
Promotions
- The FREE Double Your Fibre Speed Upgrade Promo Explained
- How to accept the free Double Your Fibre Speed Upgrade promo during signup
- How to accept the free Double Your Fibre Speed Upgrade promo via Email and ClientZone
- How to accept the free Double Your Fibre Speed Upgrade promo via the Afrihost Mobile App
