There are multiple network notices - Please visit our Network Status page for more details Read more
There are multiple network notices
Read more
# Get Sorted
Fibre Broadband
or browse the Help Centre by category
Get Started with Afrihost Fibre
Choosing the Right Fibre Package
Getting Connected
Setup and Activation
- How to make a Vuma Reach Prepaid Fibre payment via the EasyPay App
- How to set up your Fibre Connection (Openserve and Vodacom)
- How to set up your Fibre Connection (All other providers)
- How to activate your Openserve and Vodacom Fibre connection
- How to activate your Fibre line (Other providers)
- How to activate your Fibre after installation
- How to activate your Vumatel Fibre connection
- How to set up your extra router as a WiFi repeater
- How to set up your Huawei WiFi AX3 WS7100 Fibre Router for a DHCP connection
- TP-Link Deco WiFi mesh system setup
- How to set up your Huawei WiFi AX3 WS7100 Fibre Router for a PPPOE connection
- How to set up a mesh network with your Huawei Fibre router using the Huawei AI life App
- How to set up your Huawei WS5200 Fibre Router for a DHCP connection
- How to set up a mesh network with your Huawei Fibre router using the internet browser
- How to set up your Huawei WS5200 Fibre Router for a PPPoE connection
- How to configure the TP-Link Deco to work in wireless router mode
- How to set up a D-Link 825 Fibre Router for a DHCP connection
- How to configure the TP-Link Deco to work in access point mode
- How to set up a D-Link 825 Fibre Router for a PPPoE connection
Moving or Migrating your Fibre
Managing your Fibre account in ClientZone
Frequently Asked Questions
- How to manage your VumaReach PayFast payment details
- Where do I get my PPPoE username and password
- How to enable DHCP IPv6 on the D-link and Huawei router
- How to enable a PPPoE IPv6 on the D-Link and the Huawei router
- How to change your Huawei Fibre routers WiFi name and password
- The difference between 2.4 GHz and 5 GHz Wi-Fi
- How Vuma Reach payments work
- How to reactivate your Fibre line
- What is a Fibre ONT/ CPE and where should it be installed?
- How to change your D-Link routers WiFi password
- Do I need a telephone line to use Fibre?
- Can I use my current DSL router for Fibre?
- I live in a complex, how do I get Fibre?
- Can I use your Fibre Packages for my business?
- What to do if damage to property occurs during Fibre installation
- What does it mean if my area is not live yet?
- Installation was scheduled but no one arrived
- Is the price of the Fibre line included in the Afrihost Package price?
- Will Afrihost swap over my existing DSL connection to my new Fibre connection once the Fibre connection is up and running?
- What are the Fibre installation and activation costs
- I want to change from ADSL to Fibre, how do I avoid getting double billed?
- Delivery and costs
- What is WiFi and how to connect to a WiFi network
- Do I have to sign up for a contract to get Afrihost
- How to create a TP-Link ID using the Deco app
- How to reset your TP-Link ID password using the Deco app
- How to enable TP-Link fast roaming on the Deco App
Troubleshooting
- How to connect a Windows computer to a PPPoE broadband connection
- How to enable a PPPoE IPv6 on the TP-Link Deco
- How to enable a DHCP IPv6 on the TP-Link Deco
- How to improve your home WiFi
- Why does my internet buffer when streaming?
- How to do a speed test for a Vumatel line
- No Fibre internet access
- Slow Fibre Speeds
- How to check for a network outage in your area
- How to perform a Traceroute and Ping
- How to perform a speed test
Get Started with Afrihost Fibre
- How to check Fibre Coverage in your area
- 03:00
Setup and Activation
- How to set up a D-Link 825 router to PPPoE
- 03:45
- How to set up a D-Link 825 router to DHCP
- 04:27
- How to activate your Fibre line (All providers except Vumatel and Openserve)
- 01:23
Troubleshooting
- How to do a Traceroute and Ping Test on a Mac
- 02:30
- How to Do a Traceroute and Ping Test on Windows
- 02:15
