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# Get Sorted



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How to resend the One Time Pin (OTP)

In order to receive a new OTP, you will need to close and reopen ClientZone. A new OPT will be sent to the primary contact number via SMS and is valid for 15 minutes.

Has your contact number changed? 

Read I can’t receive my One Time Pin (OTP) because my phone number changed article to have your OTP sent to you via email and change your contact number.

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