What is a Fibre ONT/ CPE and where should it be installed?

An ONT is an Optical Network Terminal, also known as a CPE which is a Client Premises Equipment.

This device connects the fibre box that has been installed outside of your house, to your modem.

The ONT is usually a small white plastic box that will be placed on a wall inside. They may vary in size and colour depending on the provider doing the installation.

It’s important to consider where the ONT is to be placed inside before a technician arrives to install. This is important because if you wish to move it at a later stage this may incur additional charges.

The CPE will take up a small space against a wall. You will need to consider how you want to connect devices in your home.

Your modem will plug into your ONT so it should ideally be:

• Placed near an accessible power point (The CPE requires a standard South African power source).
• Somewhere you will be using the internet the most.
• Away from a busy area where it might be knocked or damaged.
• In a central location in your home for optimal use of your Wi-Fi.
• Near an existing telephone or network cable.
• Easy access to the Internet for heavy devices such as televisions.