# Get Sorted
or browse the Help Centre by category
How long does it take to get connected
- New VoIP number only - Your new 087 VoIP number will be activated within 1 hour of sign up.
- New VoIP number with a device- Your new 087 VoIP number will work as soon as your device is delivered as the device is pre-configured.
- Porting an existing landline number - Once the port request has been accepted, it can take up to 14 working days for your number to be moved over to Pure VoIP.
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