glow-desktop glow-mobile glow-tablet bg-header banner pattern banner pattern

# Get Sorted

shape-left

Domains / Hosting

or browse the Help Centre by category

shape-right

How to cancel your Hosting services

Follow the steps below to cancel your Hosting services in ClientZone:

Forgot your login details? 

If you would like to know How to reset your ClientZone password or How to change your primary email address, please read our Help Centre articles for further assistance.

  • Click on the ‘Hosting’ tab.
  • Select your hosting package on the right hand side.
  • Click on the ‘Edit Package’ button.
  • Under the Cancel Service section, complete the form.
  • Once done, click on ‘Cancel this Service’ to confirm your cancellation.
Need to take over someone's account? 

If you would like to know How to transfer products, please read our Help Centre article for further assistance.

Did you know? 

You can choose to cancel your Hosting package at the end of the current month or the end of the following month.

Important. 

Any cancellations done before the 15th of the month will take effect at the end of that month.

Cancellations done after the 15th of the month will then only be effective from the end of the following month.

Services cannot be cancelled if there are any outstanding balances on the account. The account must be settled first.

Afrihost Network Status

See the status of our broadband, mobile and hosting networks

For more details, visit our Network Status Page

ClientZone - just like magic

Manage products  .  Make payments  .  Check balances  .  Top up your account

Manage Products
Make Payments
Check Balances
Top Up your Account