How to transfer your products

You can easily move your Afrihost products to another person or entity through Afrihost ClientZone.

• Air Mobile Monthly.
• Air Mobile Prepaid.
• Pure LTE.
• Pure Fibre.
• Uncapped DSL data.
• Capped DSL data.
• Fixed Lines.
• Domains and Hosting packages.

1. How to transfer products away.
2. How to receive products from another account.

• Log into ClientZone.
  
• Click on the ‘My Account’ tab.

• Under Product Transfers in the sidebar menu, click on ‘Transfer Products’.

• Select the product/s that you would like to transfer from the list of products displayed on the right.

• Enter the email address of the receiver. Please use the email address associated with their Afrihost ClientZone account.
• When you have made your product selection, click the ‘Transfer Products’ button.

• You will get confirmation that the transfer has been initiated.
• Click ‘Okay’.

The receiver will get an email with the instructions to complete the transfer.

• Log into ClientZone.
  
• Click on the ‘My Account’ tab.

• Under Product Transfers in the sidebar menu, click on ‘Receive Products’.

• Select the product/s that you would like to receive from the list on the right-hand side.
• Click on the ‘Receive Selected Products’ button.

• Select a payment method on the right.
• Click on the ‘Complete Ownership Change’ button.

• Click on‘Transfer Products’ to complete the change of ownership.

• The transfer will be queued and will take up to 10 minutes to complete the process.
• Click 'Okay'

You will receive an email confirmation once the process is completed.