How to sign up for Afrihost AirMobile via Afrihost.com

AirMobile is a virtual network provided by Afrihost in collaboration with MTN. Our aim with AirMobile is to offer clients a comprehensive and flexible mobile experience. Leveraging the robust MTN network, we bring you a seamless connectivity solution tailored to your preferences.

1. Sign up for a new SIM card.
2. Port an existing number to the AirMobile network.

• Open an internet browser and navigate to Afrihost.com.
• Select the ‘AirMobile’ tab then select All-in-one
• Click on ‘Get AirMobile now’.

• Click ‘Try us out for FREE’.

• Select ‘Try us out’ to sign up for a new AirMobile number.

• Select whether you would like an ‘eSIM’ or ‘Physical SIM’.

If you have selected AirMobile eSIM:

• Double-check that your device is eSIM compatible and click the check box to confirm.
• Click ‘Continue’.

• If you’re an existing client, click ‘Log in’ and enter your ClientZone login details.
• If you are a new client, enter your ‘Phone or Email address’ and click ‘Continue’.

• Select an existing RICA contact or add a new one.

If you selected Physical SIM:

• Select whether you would like your order to be delivered to your address or collected in JHB at Afrihost HQ.

• If you have a referral code, paste it and click 'Apply'.
• Add a payment method or use an existing one.
• Tick the box to accept the terms and conditions.
• Click ’Complete order’.

Your order has been placed successfully.

You will be notified via email when your eSIM is ready to be downloaded or to confirm the delivery of your physical SIM.

Porting is when a phone number is transferred from one mobile carrier to another.

• Open an internet browser and navigate to Afrihost.com.
• Select the ‘AirMobile’ tab then select ‘All-in-one’ below.
• Click on ‘Get AirMobile now’.

• Click ‘Try us out for FREE’.

• Select ‘Port to Afrihost’.

• Enter your current mobile number.
• Select your current network provider.

• Contact your provider if you currently have a contract to cancel it.

You cannot port to another network if you are on a contract, it must be pre-paid.

• Click ‘Continue’.

• Select whether you would like an ‘eSIM’ or ‘Physical SIM’.

If you have selected AirMobile eSIM:

• Double-check if your device is eSIM compatible and click the check box.
• Click ‘Continue’.

• If you’re an existing client click on ‘Log in’ and enter your ClientZone login details.
• If you are a new client, enter your ‘Phone or Email address’ and click ‘Continue’.

• Select an existing RICA contact or add a new one.

If you selected Physical SIM:

• Select if you would like the order to be delivered to your address or collected in JHB at Afrihost HQ.

• If you have a referral code, paste it and click 'Apply'.
• Add a payment method or use an existing one.
• Check the terms and conditions check box.
• Click, ‘Complete order’.

Your order has been placed successfully.You will be notified via email when your eSIM is ready to be downloaded or to confirm the delivery of your physical SIM.

• Log into your Afrihost AirMobile App.
  

• Go to ‘Products’ in the AirMobile App.
• Locate the pending order and tap on ‘Open to complete port in process’.

• You will receive an SMS confirming that the porting process has been initiated.

• You will receive another SMS from your current network provider confirming that a porting request has been received.
• Reply to the SMS with the OTP contained in the message to authorise.

• Once your cell phone number has been ported successfully, you will receive an e-mail confirmation.

Congratulations. Your number has been successfully ported to the AirMobile network. You may now insert your new AirMobile SIM card to your device, or download the eSIM sent via email.