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Porting to Air Mobile

Mobile Number Portability allows you to move to Afrihost without losing your mobile number.

Porting to Afrihost Mobile. 

Visit our Porting Instructions microsite for instructions on how to port your current number to Afrihost Mobile.

When can I request a port transfer?
  • Mondays-Fridays (Public Holidays Excluded) - 09:00-17:00
  • Saturdays (Public Holidays Excluded) - 09:00-13:00
  • Sundays - Port Requests are not processed on Sundays
When does the port transfer happen?

All porting happens between 22:30-23:30 on all days except Public holidays.

Should the port request be received in time on a particular day and your request is accepted, you should be able to port on the same day that the request is made.

What is the cost associated with porting?

You only have to pay for the SMS that you send requesting the port.

There are a few factors to be aware of, however. Like if you are cancelling a long‑term contract with your current Service Provider, they will charge you a cancellation fee.

What happens to the Airtime, Data and SMSes on my current SIM Card when I port to Afrihost?

You will lose all Airtime, Data, SMS bundles as well as other credits held with your current Service Provider. Any messages you have saved on your old SIM Card (SMS, MMS & Voice) will also be lost.

If I port to Afrihost, how long must I wait before I can port to another Service Provider?

You will have to wait 60 days. The is due to regulatory practices and not Afrihost Specific.

Other questions
What happens to my balances when I move from Afrihost Mobile Month-to-Month to Prepaid?

Any Airtime, Data and SMSes left over will be usable in accordance with their individual applicable expiry dates.

What happens to my Airtime, Data and SMSes when I move from my current provider to Afrihost?

You will lose all Airtime, Data, SMS bundles as well as other credits held with your current Service Provider. Any messages you have saved on your old SIM Card (SMS, MMS & Voice) will also be lost.

What happens to my Balances when I opt-in from MTN Prepaid to the Afrihost Service?

You will retain any airtime you currently have with the MTN Prepaid service, along with data and SMS bundles. These will expire according to their original criteria and not be influenced by the Afrihost Service offering.

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For more details, visit our Network Status Page

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