# Get Sorted
Air Mobile
or browse the Help Centre by category
Porting to Air Mobile
Mobile Number Portability allows you to move to Afrihost without losing your mobile number.
Visit our Porting Instructions microsite for instructions on how to port your current number to Afrihost Mobile.
- Mondays-Fridays (Public Holidays Excluded) - 09:00-17:00
- Saturdays (Public Holidays Excluded) - 09:00-13:00
- Sundays - Port Requests are not processed on Sundays
All porting happens between 22:30-23:30 on all days except Public holidays.
Should the port request be received in time on a particular day and your request is accepted, you should be able to port on the same day that the request is made.
You only have to pay for the SMS that you send requesting the port.
There are a few factors to be aware of, however. Like if you are cancelling a long‑term contract with your current Service Provider, they will charge you a cancellation fee.
You will lose all Airtime, Data, SMS bundles as well as other credits held with your current Service Provider. Any messages you have saved on your old SIM Card (SMS, MMS & Voice) will also be lost.
You will have to wait 60 days. The is due to regulatory practices and not Afrihost Specific.
Any Airtime, Data and SMSes left over will be usable in accordance with their individual applicable expiry dates.
You will lose all Airtime, Data, SMS bundles as well as other credits held with your current Service Provider. Any messages you have saved on your old SIM Card (SMS, MMS & Voice) will also be lost.
You will retain any airtime you currently have with the MTN Prepaid service, along with data and SMS bundles. These will expire according to their original criteria and not be influenced by the Afrihost Service offering.
