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# Get Sorted



or browse the Help Centre by category


How to check for a network outage in your area

If you are experiencing a connectivity issue there may be a network outage in your area.

You can check for an outage in your area, by visiting our Network Status page via the Afrihost website.

Network status website

Select the product you want to check on from the product options on the left-hand side.

Network Categories

From your selection, you can see if there are any outages or maintenance in your area from the information on the right-hand side.

Network outage - Category

If you would like to receive updates regarding any outages or maintenance that may occur, select subscribe and allow notifications right on your desktop

Network Outage - Subscribe

If there is an outage, we are aware of it and our technicians are attending to the matter.

If there is no outage in your area please continue to do further troubleshooting. You may read No fibre Internet Access Help Centre article for further assistance.

Network Management. 

To learn more about Afrihost Network Management you can read it here.

Did you know? 

You can use the Afrihost Mobile App to view the current Network Status while on the go.

Still Need Help? 

If you require further assistance please see the various Afrihost Help Support Channels available to you.

Change current package speed. 

If you would like to know How to upgrade or downgrade your package in ClientZone, read our helpful article with easy to follow instructions.

Afrihost Network Status

See the status of our broadband, mobile and hosting networks

For more details, visit our Network Status Page

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