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Fibre Broadband

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How to enable a PPPoE IPv6 on the D-Link and the Huawei router

Enabling IPv6 on your fibre routers is necessary because the world is running out of IPv4 addresses due to the growing number of internet connected devices and increased traffic. The main function of IPv6 is to allow for more unique IP address identifiers to be created and assigned.

IPv4 addresses are made up of four sets of one to three-digit numbers, IPv6 uses eight groups of four hexadecimal digits, separated by colons.

  • An example of IPv4 -
  • An example of IPv6 address - 2001:0db8:85a3:0000:0000:8a2e:0370:73b4
What is an IP address? 

An IP or Internet Protocol address is a numerical identifier assigned to each device that connects to the internet. IP addresses allow devices to talk to each other and exchange information.

PPPoE is used for an Openserve and Vodacom connection only.
DHCP is used for all the other fibre providers.

How to enable PPPoE IPv6 on the D-link DIR825 router
  • Open your internet browser.
  • In the search bar enter the IP address of the router to log into the router.

D-Link is:

  • Hit enter to search.
  • This will take you to the D-Link log in page. Log into the router with your username and password.
  • Click ‘Login’.
Log into a router. 

If you would like to know How to log into a router, read our Help Centre article for assistance.

  • This will open the router's dashboard. Select ‘Connection Setup’ on the left and then select ‘WAN’ below that.
  • Select ‘SIMPLIFIED MODE', below the Connections List.
  • Here you will see the current connection types.
  • Select the ‘CHANGE CONFIGURATION’ button to change connection type.
  • In General Settings, under Connection Type, select ‘PPPoE Dual Stack’ from the drop-down list.
What is Dual Stack? 

Dual Stack means that devices can run IPv4 and IPv6 concurrently. It enables hosts to access IPv4 and IPv6 content at the same time. Because of this, it provides a very flexible coexistence solution.

  • Under PPP, enter your account PPPoE username and password.
Where do I get my PPPoE username and password? 
  • Log into ClientZone.
  • Click on the ‘Connectivity’ tab.
  • Select your relevant Fibre package in the right-hand side.
  • Click on the ‘View Product’ button.
  • Your username is displayed at the top of the panel, below your package.
  • To get your password, click on the ‘Access Details’ button.
  • Click ‘Reset Password’.
  • In the success pop-up window, copy your newly generated password, save it and click ‘Okay’.

If you would like to know more on where to get your PPPoE username and password, please read our Help Centre article for assistance.

  • Under the 'IPV6 section' from the drop-down options under ‘Get IPv6 select ‘IPv6 by DHCPv6’.
  • Click ‘Apply’.
  • You will now see ‘PPPoE Dual stack’ information.
  • Select ‘ADVANCED MODE’ for detailed information.
  • On the connection list, you will see that connection type has been changed to ‘PPPoE Dual Stack’.

You may now log out of the router.

If you are struggling to connect you may need to reboot the router and reconnect devices.

How to enable PPPoE IPv6 on the Huawei router
  • Log into the router’s web-based interface configuration page.
  • Open your Internet browser and enter the device's IP address to access the router.
  • Enter in the browser search bar.
  • Log into the router with your username and password.
  • Click ‘Log In’
  • This will open the Huawei router’s dashboard.
  • Select the ‘More Functions’ button at the top menu.
  • On the left panel select ‘About Router', scroll down to see the IPv6 status. It will probably be disabled.
  • If it is disabled, you will need to enable it.
  • Select ‘Network Settings’ from the menu on the left-hand side.
  • Under ‘Network Settings’, select ‘IPv6’ from the options below.
  • Enable the IPv6 toggle button.
  • Under Internet, change the address type to ‘DHCPV6’.
  • Scroll down and click ‘Save’.
  • You can go back to the ‘About Router’ page to check the IPv6 status.
  • The status will show the enabled IPv6 information.

Set up is now complete and you may log out of the router.


Should the status read as below:

  • WAN IP address: ‘Unable to obtain’
  • Default gateway: ‘Unable to obtain’
  • DNS server: ‘Unable to obtain’
  • Prefix: ‘Unable to obtain’

You will have to perform a power cycle on your devices (Router and ONT).

  • Disconnect both router and ONT from the power supply
  • Wait 5 minutes for the internal cache to clear.
  • Then reconnect all devices to power and turn back on.
Still Need Help? 

If you require further assistance, please see the various Afrihost Help Support Channels available to you.

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