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How to set up your mail in Microsoft Outlook
If you would like to know How to create an email account on your domain, please read our Help Centre article for further assistance.
Follow the steps below to set up your Afrihost-hosted email address in Microsoft Outlook 2016 / 365.
- Open Outlook.
- At the top of your window, click on ‘File’.
- Select ‘Add Account’.
- A Welcome to outlook box will appear, enter your email address.
- Select ‘Advanced options’, then select ‘Let me set up my account manually’.
- Click ‘Connect’.
- Choose an account type – IMAP or POP.
We suggest you select IMAP.
Find out more on The difference between POP, IMAP & SMTP and which one to use in this article with detailed explainations on each.
- Enter the mailbox password.
- Click ‘Connect’.
- Enter your Server Settings if they have not already been detected automatically:
Server: Enter mail. (dot) before your domain name. eg: mail.domainname.co.za
Port: 993 (or 995 for POP)
Encryption method: SSL
Require logon using Secure Password Authentication (SPA) is unticked.
Server: Enter mail. (dot) before your domain name. eg: mail.domainname.co.za
Port: 465
Encryption method: SSL
Require logon using Secure Password Authentication (SPA) is unticked.
- Click ‘Connect’.
- Enter the password and tick save this password then Click ‘OK’.
- IMAP uses port 993 with SSL secure encryption and port 143 for non SSL encryption.
- POP uses port 995 with SSL secure encryption and port 110 for non SSL encryption.
- SMTP uses port 465 with SSL secure encryption and port 587 or 25 for non SSL encryption.
For more on Afrihost Internet Services settings, visit our Configuration Settings web page.
Older versions of Outlook work better with NONE SSL while Office 365 works better with SSL.
- Account Setup is complete.
- Click ‘Done’.
If you are unable to set up your mail using 'mail.yourdomainname.co.za', please use the server name found in ClientZone.
- Log in to ClientZone.
- Select the 'Hosting' tab.
- Select the domain name.
- Under the 'Account Overview' section on the left-hand side, you will see the 'Afrihost server' name. Eg: savoy.aserv.co.za
Read our Understanding SSL certificates article for more information.
- How to set up your mail in Microsoft Outlook
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