How to sign up for Prepaid Fibre

Prepaid Fibre is a convenient option if you prefer to top up with data as and when you need. No contracts, no paperwork. You can sign up for Prepaid Fibre via the Afrihost website.

• Navigate to the Afrihost website.
• Select ‘Fibre’ from the menu at the top.
• Click on Afrihost Prepaid Fibre.

• Click on 'View prepaid packages'.

• The Afrihost Prepaid Fibre page will open.
• Enter your street address in the address field. As you type the address, the autocomplete will suggest the address. Select the correct address from the drop-down options.

• Click the ‘Check Coverage’ button.

• If you have Prepaid Fibre coverage at your address, you will see two options -
  Pure Fibre and Prepaid Fibre.

• Select Prepaid Fibre and click the ‘Continue’ button.

• Select the package of your choice and click ‘Continue’.

• The order form will load. Complete the Fibre installation details.
• Select the Location Type from the drop-down options.

• Select the Order Type. Select ‘New Installation’ unless you are moving your line.

New Installation - There is no fibre line infrastructure installed at the premises.
Migrate my existing fibre line - There is a fibre line installed at the premises and you want your line with Afrihost.

• Enter your contact details.
• Click the ‘Next Step’ button.

• Ensure that you have selected the prepaid option.

• Select a speed package of your choice.
• Click ‘Next Step’.

• You will be redirected to ClientZone Account Login page.

- If you have an existing Afrihost account, log in using your ClientZone credentials.
- If you are signing up for the first time, select the ‘Create a new one’ and fill in the Create Account form.

• Confirm the order in your shopping cart is correct.
• Click the ‘Checkout’ button.

• Select the two checkboxes to accept the terms and conditions.
• Click the ‘Complete My Order’ button.

• Once the sign-up is completed, you will need to pay your Vuma Reach Prepaid package via Easy Pay.
• For Openserve Prepaid, the initial payment for the package will be deducted automatically from your debit/credit card once the fibre line is installed and activated.

Vuma Reach Prepaid clients will receive an email with their EasyPay number that will be needed in order to make a payment at an EasyPay pay point.

• You can also find your EasyPay number in ClientZone under the ‘Connectivity’ section.
• Select the Vuma Reach Prepaid Order.
• Find the EasyPay number under ‘Account Overview’.

For Vuma Reach Prepaid Fibre, Vumatel will contact you for installation arrangements once the initial payment is made.