How to update existing payment details
Please note that if banking details are updated during Afrihosts billing run, the old payment details will be used and the new details will be used the following month.
You can easily update your existing payment details at any time in ClientZone by following the steps below:
- Log into ClientZone.
- Click on the ‘Billing’ tab.
- Once in the Billing section, click on the ‘Manage Payment Details’ button.
- Select the payment details that you want to update, by clicking on the applicable link in the right hand list.
- Edit your payment details on the left hand side and click on ‘Update’ to confirm and save your changes.
If you want to add new payment details to your profile, you can view our article on How to add a new payment method in ClientZone.
If your primary contact number has changed, please read I can't receive my One Time Pin (OTP) because my phone number changed for further assistance.
If you would like to know How to verify your Debit Order payment details read our Help Centre article for assistance.
Did a debit order or credit card payment fail? You can read our article on How to settle your account if your payment failed.
How to manage your payment details in ClientZone
05:29