Vodacom Wireless LTE FAQs

Afrihost have partnered with Vodacom to offer LTE services on the Vodacom network. Through this partnership, Afrihost can deliver broader network coverage while offering a reliable and cost-effective alternative to Fibre and DSL. Clients can choose from a variety of packages, including capped Anytime and Night-Time data options, as well as uncapped Anytime data plans.

• Vodacom Wireless LTE is an Afrihost LTE service that runs on the Vodacom network. It provides fast, reliable internet access without the need for a fixed line.

By partnering with Vodacom, Afrihost can offer:

• Wider coverage across South Africa.
  

• A cost-effective alternative to Fibre and DSL.
  

• Flexible data packages to suit different usage needs.
  

Vodacom Wireless LTE packages include:

• Capped Anytime + Night Time data bundles.
  

• Uncapped Anytime data packages.
  

This gives you the flexibility to choose based on your budget and usage patterns.

• Yes. To use Vodacom Wireless LTE, you will need a SIM card provisioned specifically for the Vodacom LTE network. Afrihost will supply the SIM card when you sign up.

• Coverage depends on Vodacom’s LTE network in your area. Since Vodacom has extensive nationwide coverage, most clients will experience improved availability and stability.

• It’s available wherever Vodacom LTE coverage exists. You can check your coverage on Afrihost’s coverage map before ordering.

• If your router is LTE-compatible and supports Vodacom’s frequency bands, you may be able to use it. Afrihost offers compatible LTE routers for purchase.

• See below for approved list of compatible devices.

• All support is provided directly by Afrihost. Vodacom maintains the LTE network infrastructure, but Afrihost is your point of contact for any accounts, billing or technical queries.

• No. Wireless LTE is offered on a month-to-month basis with no long-term commitments. You can upgrade, downgrade, or cancel as needed.

• Simply sign up for a Vodacom Wireless LTE package through Afrihost, complete RICA verification and insert your LTE SIM into a compatible router to start browsing.

Our normal Cancellation Policy applies to the Pure LTE packages.

• SIM + Device - Should you cancel your SIM + Device package, in less than 6 months from signup date, or your account falls into arrears, you will be charged a cancellation fee.

• SIM Only - The cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

• Unfortunately not, existing Afrihost LTE clients will need to cancel their existing packages and sign up for a new Vodacom Wireless LTE package via ClientZone. Cancellation policy applies.

• You can take your device and SIM card with you to your new location. If Vodacom coverage is available in the area, you will be able to connect without issues. However, please note that Afrihost cannot be held responsible if there is no network coverage at your new address.

• Yes, a SIM only Vodacom Wireless LTE option is available. Ensure you have a compatible device.

• Yes, Uncapped LTE packages are available with Vodacom wireless LTE. Night Time data does NOT apply to uncapped packages.

• 20Mbps Uncapped Vodacom Wireless LTE - Subject to a monthly threshold of 100GB. Once you’ve reached your monthly data limit, your connection speed will be limited to 4Mbps for the remainder of the month.
  

• 50Mbps Uncapped Vodacom Wireless LTE - Subject to a monthly threshold of 150GB. Once you’ve reached your monthly data limit, your connection speed will be limited to 8Mbps for the remainder of the month.
  

• 100Mbps Uncapped Vodacom Wireless LTE - Subject to a monthly threshold of 300GB. Once you’ve reached your monthly data limit, your connection speed will be limited to 10Mbps for the remainder of the month.
  

• Wireless Plus - Subject to a monthly threshold of 600GB. Once you’ve reached your monthly data limit, your connection speed will be limited to 20Mbps for the remainder of the month.

• Anytime data can be used anytime of the day. Night time data is valid from specified times. Vodacom Wireless LTE Night Time data is valid from 12am to 5am.

• Night Time data is only valid from 00:00 (midnight) to 05:00 daily.

• Anytime and Night Time data will roll over for 30 days.

• All Vodacom Wireless LTE top ups include Anytime data. Anytime top up data expires 30 days from purchase.

• Vodacom Wireless anytime data will roll over for 30 days.

• Yes. All Fixed LTE packages can be upgraded or downgraded in ClientZone.

• Only approved CAT6 devices will work with Vodacom Wireless LTE SIM Only packages on the Vodacom LTE Network.
  

• If you are using a new LTE SIM card with your own device, please visit see our Set Up Guide for instructions on how to get connected.
  

This range of devices includes:

1. HUAWEI: 5G CPE PRO 2
2. NOKIA: FastMile 5G Gateway 3.2
3. ZTE: 5G CPE MC801A, 5G CPE G5T, 5G CPE G5TS

• If you have signed up for a SIM + Device package, Afrihost will preconfigure your new LTE device that is then shipped with your SIM card to you, so you do not need to change any settings.

• You can connect up to 64 wireless devices concurrently to the included ZTE G5TS device. Please note that speeds may be affected by the number of devices connected to your modem.

• SIM Only orders (Pure Wireless (MTN), Vodacom Wireless and Telkom Wireless) will be delivered FREE of charge.
  

• Vodacom Wireless SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the promotion. Please see our Terms & Conditions

• ALL SIM cards need to be RICA compliant. Migrations and sim swaps do not need to be RICA’d, however, new sign-ups do. To RICA a SIM card you will need your ID or Passport and Proof of Residence not older than 3 months. eRICA information can be uploaded directly on ClientZone.

• The Vodacom network averages up to 35Mbps on 4G and up to 200Mbps on 5G.